YTME 
“I just want to see my phone, not fight with it.” That’s what Gail, a 53-year-old art teacher, told me during one of our first sessions together. She loved using her iPhone to keep up with her grown kids, browse Pinterest, and snap photos of her garden. But reading small text on the screen? A nightmare. Navigating … Read more
Why Safari Feels So Complicated—Until It Doesn’t Do you remember the first time you sat in the driver’s seat of a car? The pedals, the mirrors, the wheel—it all seemed a little overwhelming. But eventually, it became second nature. Safari, Apple’s built-in web browser, is a lot like that. If you’ve ever opened Safari on … Read more
Where Did That Birthday Photo Go? Last week, my neighbor Carol came to me with a look of pure frustration.“I know I took those photos of Lily’s birthday—there was the cake, the candles, the dog wearing a party hat… But I can’t find them anywhere on my Mac!” Carol isn’t alone. Many of us have hundreds (or thousands) of … Read more