Your First Email: Send, Read, and Avoid Common Pitfalls

“Am I Sending This to the Right Person?” The Surprisingly Emotional First Step into Email (and How to Get It Right) When Linda, a retired school librarian, sat down to send her very first email on her new Mac, she triple-checked everything. Was the name right? The address? What if she hit the wrong button … Read more

iPhone for Grandparents: Staying Connected & Safe

“I just want to see my grandkids—and not worry I’ll break something.” That’s what Margaret, 71, said when we first sat down together at her kitchen table, her brand-new iPhone still in the box. “I want to FaceTime my daughter, check the news, and maybe send the occasional message. But I’m scared I’ll tap the … Read more