“Why Is My iPhone Always Full?” Margaret, 52, was baffled. She didn’t watch movies on her iPhone, didn’t game, and barely took selfies. So why did she keep getting that dreaded message: “Storage Almost Full”? She’d deleted a few apps. That helped for a day. She even stopped taking photos of her garden (which she loved). … Read more
“Wait, What Did She Just Download?” It started with a puzzled phone call from a dear friend named Laura.She had just handed her iPhone to her 9-year-old granddaughter to play a “math game” during a family dinner. Twenty minutes later, she discovered the child had somehow found a chat-based app, downloaded it, and—thankfully—typed only gibberish … Read more
The Day Martha Nearly Called Her Grandson… from the Alarm Clock App Martha is 53, recently retired from her school librarian job, and excited to finally own her very first iPhone. Her goal? “I just want to take pictures, call my friends, and not accidentally brake anything.” We sat together at her kitchen table one … Read more