Have you ever clicked on something on your Mac, only to sit… and wait… and wait some more? It’s like watching a pot of water that refuses to boil. You start wondering: “Is it broken? Did I do something wrong? Do I need a new one?” Before you head to the Apple Store (or reach … Read more
“I Thought I Was Too Old to Learn a Mac” That’s exactly what Walter told me when we first spoke. Walter is 65, retired from his job in accounting, and a proud grandfather of three. Until recently, he’d been using the same clunky old Windows PC for over a decade—mainly for emails, spreadsheets, and the … Read more
“I’m Just Not a ‘Computer Person’…” That’s what Janet told me the first time we met. She was 52, a brilliant baker, a loving grandma—and utterly convinced that she and her brand-new Mac were destined to never get along. “It’s too smart for me,” she said with a nervous laugh, like the Mac might overhear … Read more