“Is this email from Apple… or someone pretending to be?” That was the first question Lydia asked me after she opened a message claiming her Apple ID had been “locked for suspicious activity.” Lydia is 52, a retired nurse who bought her first MacBook last spring to keep in touch with her grandkids. She’s smart, … Read more
“I Just Got a Mac… Now What?” When Karen, 52, opened her brand-new MacBook Air for the first time, she stared at the screen like it might bite her.“I thought Macs were supposed to be simple,” she told me. “But I had no idea what to do with it. No Microsoft Word, no familiar apps… It felt … Read more
Why Safari Feels So Complicated—Until It Doesn’t Do you remember the first time you sat in the driver’s seat of a car? The pedals, the mirrors, the wheel—it all seemed a little overwhelming. But eventually, it became second nature. Safari, Apple’s built-in web browser, is a lot like that. If you’ve ever opened Safari on … Read more