A few years ago, my friend Carol called me in tears. She had accidentally spilled coffee on her MacBook, and just like that, her computer was gone. More importantly, she thought she had lost all the photos from her granddaughter’s first birthday. It was heartbreaking—until she remembered something: her son had helped her set up … Read more
“Will My iPhone Work in Italy?” That was the first question George asked me when he booked a long-dreamed-of trip to Florence. The second was: “What if I lose it?” If you’re planning a summer getaway and bringing your iPhone along (as most of us do), these questions might sound familiar. With just a little … Read more
“Can I Really Trust Apps on My iPhone?” That was the question Donna, 58, asked me during one of our tech workshops. She had just read a news article about online scams and wasn’t sure who or what to trust anymore. If you’ve ever felt that way—especially about the apps you install—you’re not alone. But … Read more